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You're important to us and we want to hear from you! 
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Frequently Asked Questions

We've made it pretty simple. Click here chickie.

There are a few different levels of membership depending on what you're after!

Our Premium Membership is the best value as you get unlimited access to MindBodyBike content as well as all Zwift programs and challenges, workshops, training, and virtual events.

Our Starter Membership provides month-to-month access to Zwift training and challenges, MindBodyBike and discounted access to workshops, training, and virtual events.

We also have a free Basic Membership which gives you access to our community, Zwift rides and find out about workshops, training and events before the public to get great early bird deals.

We believe that a well-balanced approach to life is best, which is why we've included a variety of content covering yoga, mindfulness and meditations, strength and flexibility, bike maintenance tips, riding technique and much more.

We're always adding new content but if you have an idea, we'd love to hear from you. Use the contact us form below to send us your ideas.

There is a 7 day free trial period for all membership types. Cancel your membership anytime in that period and your card will not be charged.

We love the Zwift platform because we can connect virtually with our community no matter where they are in the world. We run two free-to-join rides on Zwift every week suitable for beginners. We also have Zwift programs designed specifically for us by accredited cycling coaches so we can help you reach your goals faster.

All you need to join us is a Zwift account and a trainer set up compatible with the game. Check it out here.

Cancelling your membership with us is simple. You'll find the steps in your account settings in the upper right hand corner when logged in. If you have any trouble in this regard, you can contact us directly on [email protected]

We're sorry, sometimes these things do happen. 
Check with your credit card provider to ensure that it's not a mistake on their end. 
Please use the Contact Us form below to drop us a line. Please provide as much information as possible.

  • Have you forgotten your password? Use the password reset button found via the login page.
  • Email not working? Drop us a line via the form below.
  • Getting a 404 error? We're on it already.


Of course! One of our background chicks is a specialist in data and takes your security very seriously. We use systems and applications which are all GDPR compliant.

Chicks Who Ride Bikes is built on community and the basis of community is trust. We understand your privacy is pivotal and we respect it.
We partner with other organisations to bring you the best products at discounted rates but we do not hand over your data at any stage. 

Probably one of the smartest business moves you'll make. We're pretty cool and so is our community of chicks.

Drop us a line using the below contact us form and we'll get back to you.

Still Need to Chat to us?

Fill out the form and we'll be in touch.

Can't wait to hear from you!


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